Additional Guestroom Amenity Ext 6
Available on request to Housekeeping
- Pillow
- Blanket / Duvet
- Baby Cot
- Iron and Iron Board
- Sewing Kit
Airport Limousine / Limousine on hire Ext 4
To hire a limousine between hotel, airport and travel around the city, please contact Concierge on 3/F.
Babysitting Ext 6
Babysitting service is available upon request. Please contact Service Centre 24 hours in advance.
Baggage Services Ext 4
Please contact Concierge on 3/F.
Check In & Check Out Time
Hotel Check In time is after 3 pm and Check Out time is before 11 am.
Credit Cards / Mobile Payment
We accept VISA, Mastercard, American Express, Diners Club, JCB, China Union Pay credit cards, WeChat Pay, Alipay and Octopus Card for the payment of Hotel bills.
Doctor Ext 3003
If you need any medical assistance, please contact Guest Services Manager.
Downtown Shuttle Bus Ext 4
Scheduled bus service between downtown locations, please contact Concierge on 3/F for advance booking.
Electricity
Supply is 220v AC 50 Hz. If you need a transformer of 110v or an adaptor, please contact Service Centre.
Emergency & Fire Safety
Regular fire drills are held with our team members. We recommend you to familiarize the evacuation plan on the back of your door and locate the nearest emergency exit.
DO NOT use the lift in case of fire.
Extra Beds Ext 7
To arrange extra bed, please contact Front Desk.
Foreign Currency Exchange Ext 7
Please contact Front Desk for service.
Guest Services Manager Ext 3003
Guest Services Manager is at your service 24 hours a day.
Health Club and Recreational Facilities Ext 3291
Located on 8/F, the Health Club is equipped with Sauna / Steam Bath and a wide range of fitness facilities. Recreation Room provides TV games and different table games. The outdoor swimming pool is closed during winter season or adverse weather conditions.
Opening Hours:
Gymnasium |
07:00 - 23:00 |
Sauna & Steam Bath |
07:00 - 23:00 |
Recreation Room |
07:00 - 23:00 |
Swimming Pool |
07:00 - 19:00 |
Housekeeping Service Ext 6
In helping us to reduce carbon footprint during the guest stay, room cleaning and linen change are now done on every two days*. Should you require no service from Housekeeping, kindly dial Ext 6 to arrange. According to the government regulation on disposal of plastic products, we now only provide free amenities of toothbrush, toothpaste, liquid soap, shampoo and slippers. Or, guest may choose to patronize other necessary toiletries from the vending machine located on the 8th Floor.
*Except Long Staying Package
Internet Access Ext 0
Wi-fi is available in all guest rooms and public areas. Please see the WIFI User Guide in this directory or contact Service Centre for assistance.
No - smoking Policy
Smoking is prohibited in all public areas and guest rooms. Hotel would levy daily $1,500 administration and cleaning charge if you violate the policy.
Parcel Service and Postage Stamps Ext 4
For packing or mailing services, please contact 3/F Concierge.
Parking Service Ext 4
Public car park is located from 4/F - 7/F. Please contact Concierge on 3/F for valet parking service.
Pets
Taking into consideration of all our guests, we sincerely request you to leave your pet at home or to find them an alternative accommodation.
Privacy
When you prefer not to be disturbed, please hang the ‘PLEASE DO NOT DISTURB’ sign outside your room or press on the ‘DO NOT DISTURB’ light button in your room.
Room Make Up Ext 6
Panda Hotel is now housekeeping our guest rooms on every two days during the guest's stay. Please contact Housekeeping if you need to refill daily necessities; such as towel, toiletries etc.
Safe Deposit Box Ext 7
You are advised to place your personal valuables inside the in-room safe. You may also choose to use the safe deposit service available at Front Desk.
Notice:
The Hotel is not responsible for the safekeeping of money, jewelry or other guest valuables that placed inside the safe deposit box or left anywhere within the Hotel premises. Please check your safe deposit box and leave it open upon check out.
Self-Service Laundry Service Ext 4
Self-service laundry is available 24 hours on 11/F. Please contact Concierge on 3/F to purchase Laundry token.
Shopping Arcade
Department Store and a variety of shops at our arcade - Panda Place are located from 2/F to B3. Opening Hours: 10:00 - 22:00
Souvenirs Ext 4
Please contact Concierge on 3/F to purchase Panda souvenirs.
Vending Machine
An array of kiosks located on 8/F offers 24/7 convenience where guests can purchase beverages, bathroom amenities and cutie Panda souvenir by settlement of electronic payment.
Visitors
For visitors who would like to stay in the guests’ rooms after midnight, please register at Front Desk.
Wake-up Calls Ext 0
To set a wake-up call, please contact Service Centre.
YinYue
Chinese Restaurant
30/F
Ext 3182
Opening Hours:
Mondays to Saturdays
11:00 - 15:00 / 18:00 - 22:30
Sundays and Public Holidays
10:00 - 15:30 / 18:00 - 22:30
YinYue is a representation of traditional Chinese aesthetics injected with modern flair. The cozy interior commands a dazzling panoramic city views outside the floor-to-ceiling windows; whilst an array of authentic Cantonese cuisines is crafted by seasoned chefs, from exquisite dim sum to delicacies.
Advance Reservation is recommended.
Simplicity
Delicate Dining
3/F
Ext 3226
Opening Hours:
Mondays to Sundays
06:30 - 22:00 (Restaurant)
12:00 - 19:00 (Cake Counter)
15:00 - 23:00*(Bar)
*Only drinks to be served after 21:30
Simplicity brings you the most exquisite hand-made desserts that are both visually stunning and tastefully irresistible! Pair up with a cup of aromatic coffee, healthy drinks or many other all-day savory signature dishes to deserve a perfect dining. Get together with friends to unwind at Simplicity Bar. Savor the perfect blend of ambiance and a variety of sophisticated whiskies, premium wines, seasonal concoctions, and inventive cocktails to spice up your night!
Advance Reservation is recommended.
Panda Grand Ballroom 5/F
Widely acclaimed for its glamorous ambience and advanced audio-visual system, this elegant space accommodates up to 1,250 guests in theatre-style setting. It can also be customized to cater for all manner of events.
The Terrace 7/F
In addition to a stunning and spacious venue, you can play host in a starlit outdoor terrace with modern audio visual equipment.
Crystal Rooms 30/F
A host of beautifully decorated with sophisticated built in technology. Crystal Rooms I to III can be easily configured to meet the needs of any specialized events including seminars, cocktail receptions or banquets. It can accommodate 20 to 200 guests.
For enquiries on all Banquet Venues Ext 3256
How to Connect
1. Power on your device
2. Turn on the Wireless Network Adaptor and connect to wireless network ‘Panda Hotel WiFi’
3. Open browser and select language.
4. Type in the valid Room Number/Access Code and Password
5. Click & accept Terms and Condition column.
6. Press connect button
7. You are connected to the Internet!
Useful Tips
1. Check your Network connection is ON and enabled
2. Clear all the Temporary Internet Files (cache files) from your Internet Browser
3. Disable any LAN Proxy Setting
4. Ensure your device is safe and clean from any VIRUS, SPY WARE, TROJAN, DOS, WORMS and etc.
Please contact Service Centre at Ext 0 if you require any assistance.